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/case SaaS

_Fieldline_

An enterprise call-intelligence SaaS that captures, transcribes, and attributes every inbound call — a dedicated number per technician and per ad channel, with AI summaries and automatic lead extraction.

SaaSAI AutomationAI IntegrationCustom DevelopmentApp Development
fieldline
Fieldline — project preview

/01 what we did

We designed and engineered Fieldline, a production-grade call-intelligence platform that turns every inbound phone call into structured, attributable revenue data for field-service operations. Every technician and every marketing channel is provisioned with a dedicated phone number, so each conversation is captured, transcribed, understood, and tied back to the campaign that generated it.

What we built

  • /Dedicated phone numbers provisioned per technician and per marketing channel
  • /AI call transcription powered by Deepgram Nova-2
  • /AI call summaries and automatic lead extraction with Anthropic Claude
  • /Ad-source attribution linking every call back to its originating channel
  • /Team analytics dashboards for performance and lead tracking
  • /A complete, production-ready signup → onboarding → billing → dashboard loop

Tech stack

  • /Frontend: Next.js 15
  • /Backend & data: Supabase
  • /AI & automation: Deepgram Nova-2 (transcription) · Anthropic Claude (summaries & lead extraction)
  • /Communications: Twilio (sub-accounts, per-number provisioning)
  • /Billing: Stripe (metered billing)
  • /Infrastructure: Vercel · Resend (transactional email)

/ want one like this?

Let's build yours

A deeper write-up of Fieldline — scope, stack and results — is available on request. Book a 30-minute intro and we'll walk you through it.

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