Privacy policy

We respect the privacy of our clients and partners and take it very seriously.

This document governs the collection of personal data from visitors to the website www.webnerds.ro (the "Website") and users of the services offered through it.

The data controller is S.C Nerds Consulting S.R.L, with registered office in Bucharest, Romania, CUI 35722013. Any personnel handling personal data do so under strict confidentiality obligations.

1. What "Personal Information" means

"Personal Information" means any information relating to an identified or identifiable natural person. We commit not to sell, rent, or loan such data to third parties except as described in this policy.

De-identified, anonymized, or aggregated data that cannot identify an individual is excluded from this definition and helps us understand usage trends.

2. Personal Data we collect

We collect personal data that you provide directly, that is supplied by our service providers, or that is collected automatically when you use the Website:

• /Contact and enquiry data: name, email address, and any details you include when you submit the contact form or otherwise reach out to us (such as project type, timeline, and budget range);
• /Booking data: information you provide when scheduling a call through our booking integration;
• /Billing data: information necessary to process payments and issue invoices, including billing details and VAT/registration numbers. Payment card data is processed directly by our payment provider — we do not see or store card numbers;
• /Technical data: information collected automatically through cookies and similar technologies (see our Cookie Policy).

3. How we collect your Personal Data

We collect information in two main ways: automatically through your access to and use of the Website (directly or via third-party service providers), and through information you voluntarily submit via the contact form, booking requests, feedback, or support requests.

4. Why we collect and use your personal data

We process personal data for the following purposes and legal bases:

• /Service provision — responding to enquiries, scoping and delivering projects, processing transactions (legal basis: performance of a contract / pre-contractual steps);
• /Service communications — administrative information, security alerts, and transaction details (legal basis: performance of a contract);
• /Security — monitoring for issues, preventing fraud, and detecting unlawful activity (legal basis: legal obligation / legitimate interests);
• /Client support — responding to questions, disputes, and feedback (legal basis: performance of a contract);
• /Marketing — where relevant and permitted, sending news, updates, or offers (legal basis: legitimate interests or consent).

We will only use personal data for these purposes or compatible ones.

5. How and with whom we share your personal data

We do not sell our users' personal data. We share it only in limited circumstances:

• /Personnel and contractors who need it to deliver the Services and who are bound by this policy;
• /Third-party service providers — including hosting, email/form delivery, scheduling, and payment processors — who receive only the information necessary to provide their service to us and may not use it for any other purpose;
• /Legal requests — where necessary to comply with the law or respond to lawful requests from authorities.

6. Client testimonials, comments, and reviews

Testimonials containing personal information are only published with prior consent.

7. How long we keep your personal data

We retain personal data only as long as necessary for the purposes for which it was collected, including legal and accounting obligations. Enquiry and contact data is kept for as long as needed to handle your request and any resulting engagement; billing records are retained for the period required by Romanian law. Cookie and interaction data is retained according to the durations set out in the Cookie Policy.

For questions about retention periods, contact us at tudor@webnerds.ro.

8. Security

While no online service is 100% secure, we prioritize the privacy of our clients and apply commercially reasonable security measures. Data transmitted to and from the Website is protected using encryption (HTTPS/TLS) to guard against unauthorized access or loss.

9. Your rights regarding your personal data

In accordance with the GDPR, you have the right to:

• /Access the personal data we hold about you and request a copy;
• /Rectification of inaccurate or incomplete data;
• /Erasure of your personal data (note that deleting required data may prevent us from providing the Services);
• /Portability — receive your data in a machine-readable format;
• /Withdraw consent at any time, where processing is based on consent;
• /Restriction of processing;
• /Object to processing, including direct marketing.

You also have the right to lodge a complaint with the Romanian supervisory authority (ANSPDCP).

10. Children

Our Services are not intended for children under the age of 16. We do not knowingly collect data from anyone under 16, and will delete such data promptly if we become aware of it.

11. Links to third-party sites

The Website may link to other websites. Such links do not constitute endorsement. Your browsing and interaction on any third-party website is subject to that third party's own rules and policies.

12. Changes to this Privacy Policy

We may update this policy from time to time and encourage you to review it periodically. Material changes will be communicated through the Website. Continued use after an update constitutes acceptance.

13. Contact

For any privacy enquiry or complaint, contact us at tudor@webnerds.ro.